Legal
Privacy Policy
1. Information We Collect
- Identifiers & Contact Info: Name, email, account details, billing information.
- Usage Data: Device, browser, IP, access logs, interactions with the Service.
- Customer Data: Any data you input into the Service (e.g., property financials, projections, deal information).
We do not knowingly collect personal data from children under 16.
2. How We Use Data
- To provide, secure, and improve the Service.
- To process payments, manage subscriptions, and provide customer support.
- To comply with legal obligations.
- To generate aggregated or de-identified data for analytics and product improvements.
- To facilitate lender matching, where you have provided prior express written consent.
We do not sell personal data, except as described in Section 4 below.
3. Legal Bases (for EU/UK Users)
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate interests (e.g., security, analytics).
- Consent (where required, e.g., marketing, lender matching).
5. Data Retention
We retain personal data only as long as necessary for Service delivery, legal compliance, or legitimate business needs.
6. Security
We implement reasonable safeguards, but no method of transmission or storage is 100% secure.
7. Your Rights
- EU/UK: Access, correction, deletion, portability, restriction, objection.
- California: Right to know, delete, correct, and opt out of “selling” or “sharing” personal data for cross-context behavioral advertising or for third-party commercial use.
- All Users: Opt-out of marketing communications at any time.
Requests: support@colivingcalculator.com
8. International Transfers
Data may be transferred and stored in the U.S. and other jurisdictions. We use safeguards such as Standard Contractual Clauses where required.
10. Do Not Sell or Share (California Residents)
California residents have the right under the CPRA to opt out of the “sale” or “sharing” of their personal data. To exercise this right:
- Email us at support@colivingcalculator.com with subject line “Do Not Sell or Share My Personal Information”; or
- If a Do Not Sell/Share link is available on our site, click it and follow the instructions.
We will process your request within 15 business days. Note that opting out of lender data sharing will disable the Lender Match feature for your account, as that feature requires sharing your deal data with lender partners.
11. California “Shine the Light”
California residents may request, once per year, information about disclosures of personal data to third parties for their direct marketing purposes. Contact support@colivingcalculator.com.
12. Changes
We may update this Privacy Policy. Material changes will be communicated via the Service or email.
Questions? Email support@colivingcalculator.com.